FLORIDA135 AND THE USER

At Florida135 we care about the safety of our users, so we can guarantee and protect their privacy.

Florida135 is an online shopping service, available 24 hours a day, where you can easily purchase your tickets for all kinds of shows and events online from your computer, tablet or smartphone.

Through its site www.f135.com, Florida135 offers you an advance ticket sales service, making it easier for the public and users to purchase tickets, managing their distribution on behalf of the promoter.

PROYECT 135, SL, a company registered in Spain, with tax identification number B-22182091 with registered office at c / Sotet 2 2b, 22520 Fraga (Huesca) and registered in the Mercantile Registry of Huesca and province, Sheet HU3205, Volume 285, Book 124, Folio 102.

This privacy policy may vary over time due to possible legislative, jurisprudential changes or the criteria followed by the Spanish Data Protection Agency and / or the competent authority at all times. That is why Florida 135 reserves the right to modify this Privacy Policy to adapt it to legislative or jurisprudential changes that are in force at the precise moment in which www.f135.com is accessed.

Both the access to the websites of www.f135.com and the use that may be made of the information and content included therein, will be the sole responsibility of whoever performs it. Therefore, the use that can be made of the information, images, content and / or products reviewed and accessible through it, will be subject to the legality, whether national or international, applicable, as well as the General Conditions of this website and to the principles of good faith and lawful use by users, who will be entirely responsible for such access and correct use. Users will be obliged to make reasonable use of the services or content, under the principle of good faith and with respect for current legislation, morals, public order, good customs, the rights of third parties or of the own company, all according to the possibilities and purposes for which they are conceived. Florida135 does not assume responsibilities, whether direct or indirect, for consequential damages or loss of profits, derived from the misuse of the services or contents made by users or third parties.

WHAT DO WE DO WITH YOUR DATA?

By simply visiting the website, users do not provide any personal information or are obliged to provide it.

To access certain functionalities of our website, such as making purchases, receiving information about events, shows, promotions, etc. it is necessary that you provide us with your personal data. By including such information, you guarantee that the data you provide us corresponds to your true identity and that it is current and complete at the time you provide it to us. To achieve the provision of the service required by the user, Florida 135 may communicate the user's data and essential information to the associated companies of events, such as venues and promoters, if it is necessary for said companies to contact the user or either provide information regarding the event or show for which the user has purchased a ticket.

The user will be able to recognize the Florida 135 platform easily by the external symbols, the brand, the logo, etc. and benefit from all the prerogatives as a registered user. In any case, the use of the Florida 135 virtual ticket purchase platform by third parties will not imply the communication or transfer of any data. In all these cases and in any of the possible ones, Florida 135 will not share any personal data without the prior consent of the affected party, except for those logical communications that must be carried out for the fulfillment of the service, limiting this communication for the purpose that justifies it.

The information in the databases may be used to identify Users and to carry out statistical studies of internally registered users.

Users are informed that the answers to the questions posed in the data collection forms contained in www.f135.com are voluntary, although the refusal to provide the requested data may lead to the impossibility of accessing the services that provide it. require. During the data collection process, and whenever data is requested, Users will be informed of the mandatory or voluntary nature of data collection. The fields marked with an asterisk (*) included in the forms to be completed by the user are strictly necessary to meet their request, the inclusion of other data being voluntary.

The financial data collected is used to authorize payment and bill for products and services. By making the purchase on the Site, the user gives their consent for their necessary personal and / or financial data to be provided to said third parties if it is necessary to process the transactions they carry out with us, such as credit card companies, banks and companies. who handle the shipment on our behalf. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Except as noted above, Florida 135 will not share financial data with third parties without the prior consent of the user.

In the process of registering credit card transactions, all confidential information sent to our website is encrypted and therefore protected from third parties. The sending of such sensitive information is done through the SSL (Secure Socket Layer) security protocol, which encrypts the information you send us before it reaches us to protect it from third parties.

Said personal data that you have voluntarily provided us will be incorporated into a file owned by Proyect 135 S.L. They will be used to manage your registration as a user, inform you of the various events and shows that may be of interest to you, as well as Florida 135 promotions and inform you of the process of your purchase, if so. Likewise, we inform you that the information in the databases may be used to identify users and to carry out statistical studies of registered users.

Florida 135 will not disclose the personal information that you provide us on this website to third parties, except when the disclosure is required by current legislation, by court order, or by a competent authority, as well as when it must communicate the essential data for logical reasons of the provision of the service or it is expressly requested by giving the user their consent.

All data provided by email or electronic forms will be treated in accordance with current regulations on the protection of personal data, and in any case will be confidential for the Florida 135 staff who manage said information.

Florida 135, as responsible for said file, undertakes to respect the confidentiality of your personal information.

YOUR RIGHTS

The user has the right to access their information, to rectify it if the data is wrong, to oppose the processing of their data and to unsubscribe from the services of Florida 135.

Florida 135 will request, at the same time of data collection, the user's consent to receive information, advertising, commercial communications via electronic means about products or services related to the activity of Florida 135 and its initiatives. At the same time of data collection, the user may express their desire to receive commercial communications or to oppose.

In accordance with current legislation on the protection of personal data, you can exercise your rights of access, rectification, cancellation and opposition by contacting Avda. J. V. Foix, 92 bajo - 08034 Barcelona. By postal mail and attaching a copy of the national identity document to the address: Avda. JV Foix, 92 bajo - 08034 Barcelona (Ref. Data protection), by contacting us in the forms that we put at your disposal and / or by mail email tickets@f135.com or 902 883 117.

SECURITY OF YOUR DATA

The ticketing system uses a secure server and the latest encryption technology. A secure server guarantees the privacy of the data you transmit over the Internet. This privacy is achieved through the SSL protocol.

What is a Secure Server? A secure server guarantees the privacy of the data you transmit over the Internet. This privacy is achieved through the SSL protocol, the current standard used by the security industry. On the Internet, security is the result of communication between a browser that supports the SSL protocol and a server that supports the same protocol. Any version of the browsers supports this protocol.

How does the SSL protocol work? It works simply, encrypting the data you send using the RSA encryption system when it is located in a secure area of ​​a browser. Your browser Explorer, Chrome, Firefox, Safari ... collaborating with the secure server, encrypts the data so that if some individual in the transmission process manages to appropriate it, he will not be able to read it since he does not have the necessary password.

What is a security certificate A security certificate is issued by a certifying authority: the Certification Authority. This entity grants said certificate after having controlled the correct configuration of the encryption process (SSL) and having verified the data of the requesting company. The secure server certificate is granted to an entity whose references have been verified, to ensure that whoever receives the encrypted data is the one who should receive it.

How can I know that a server is secure All the pages that request personal information (name, address, etc.) and the pages with credit card details are secure pages. Even if you do not see the padlock that appears in the lower right part of your browser (because our pages are divided into frames and some of them, such as the one that contains the upper banner, are not secure), you can check the security of our pages by clicking on the icon at the top of this page that guarantees server security and the use of a certificate with the highest degree of encryption (128 bits).

Who certifies the security of this server? Our SSL server is certified by Florida 135.

COMMERCIAL COMMUNICATIONS

Florida 135 will request, at the same time of data collection, the user's consent to receive information, advertising, commercial communications via electronic means about products or services related to the activity of Florida 135 and / or the promoter, its initiatives, etc. . At the same time of data collection, the user may express their desire to receive commercial communications or to oppose. Likewise, you can also exclude yourself from this service by following the instructions indicated at the bottom of the body of electronic communications.

Florida 135 does not use spamming techniques and will only process the data that the user transmits through the electronic forms enabled on this website or email messages. The processing of personal data, as well as the sending of commercial communications made by electronic means, are in accordance with current regulations on the protection of personal data and services of the Information Society and Electronic Commerce, as well as the regulations that develop it and any other applicable regulations.

I WANT TO MODIFY MY PROFILE OR UNSUBSCRIBE

You can unsubscribe from the system whenever you want. Simply access the My profile section and enter your e-mail and password to log in. Once you access your account, select the "Data" tab and press the "Unsubscribe" button.

INFORMATION ABOUT THE LINKS

Florida 135 is not responsible for non-proprietary websites that can be accessed through "links" or for any content made available by third parties.

Any use of a link or access to a non-proprietary website is made at the user's sole risk and will and Florida 135 does not recommend or guarantee any information obtained through a link outside the Florida 135 website nor is it responsible for any loss, claim or damage derived from the use or misuse of a link, or from the information obtained through it, including other links or websites, from the interruption in service or access, or from the attempt to use or misuse a link , both when connecting to the Florida 135 website and when accessing information from other websites from the Florida 135 website.

All this without prejudice to Florida 135 making its best efforts to prevent incidents in this regard and acting diligently to suppress or disable any link that refers or recommends any activity or information that is illicit or likely to damage the property or rights of third parties, from the moment in which you have effective knowledge.

INFORMATION ON THE USE OF COOKIES, IP

Our website uses cookies to improve our website and provide you with a better experience. This policy explains how we do it.

What is a cookie?
A cookie is a text file that contains a small amount of data, is downloaded by the device you use to access our website and stored on the hard drive of said device. These cookies have several uses, including allowing our website to recognize your device when you visit us again, ensuring that you receive the correct content and saving information with preferences or services that you have provided. Web beacons and similar files also have the same behavior. We use the word cookies in this policy to refer to all files that store information in this way.

What cookies do we use?
The cookies on our website are divided into four categories:

Essential cookies
Some cookies are essential for the operation of our website. For example, cookies allow us to identify users so that they can log into their accounts. If you decide not to enable these cookies, you will not be able to access your account.

Performance Cookies
We use cookies to analyze how visitors use our website and to monitor the performance of our website. This allows us to quickly identify and fix problems. For example, we may use performance cookies to keep track of which pages are most popular. We may also use performance cookies to display links to other pages that we think may interest you, based on the pages you have previously viewed.

Functionality cookies
We use functionality cookies to remember your preferences. For example, we remember changes you have made to your account preferences. We can also use functionality cookies to offer you other services, such as being able to upload video files to our website.

Advertising or Tracking Cookies
Both we and our third-party advertisers use cookies to serve you advertisements that we consider relevant and that may be of interest to you. For example, if you are looking at an artist or event you may see advertisements for the same artist / event or similar artists / events on our website or other places you visit.

Third-party cookies
We inform you that there are third parties (for example, advertiser networks) that may use cookies over which we have no control to offer you personalized ads.

These cookies are probably performance or advertising / tracking cookies.
We have no control over these third-party cookies and for more information you should check the third-party's privacy and / or cookie policy.

You change your browser preferences
You can change your browser preferences to limit which cookies you should allow access to. These preferences are usually found in the "options" or "preferences" menu of your browser. You can find more information here, or in the "Help" menu of your browser: Cookies preferences in Internet Explorer Cookies preferences in Chrome Cookies preferences in Firefox Cookies preferences in Safari However, if you change your preferences and block cookies, Some functionalities of our website will be canceled and you will not be able to take full advantage of the characteristics of our website.

More information
You can find more information about cookies at: www.allaboutcookies.org or www.youronlinechoices.eu. Our software and the site traffic analyzer use cookies and IP tracking that allow us to collect data for statistical purposes such as: date of the first visit, number of times it has been visited, date of the last visit, URL and domain of the coming from, browser used and screen resolution. However, if the user wishes, they can deactivate and / or eliminate these cookies by following the instructions of their internet browser, although their ability to use the site's functionalities may be significantly impaired and may not be compatible with the user's needs.

CUSTOMER SUPPORT

Florida 135 offers users an email address: tickets@f135.com or 902 883 117, where you will find answers to the most frequently asked questions.

If you need help or if you have any questions, please do not hesitate to contact us. We will be delighted to assist you.

COPYRIGHT©FLORIDA135